Refund Policy
Refund Policy
Effective Date: Thursday, 7th November 2024
At RustNCraft (https://rustncraft.blogspot.com/), we strive to provide valuable content and services to our users. As a platform centered around creativity and personal expression, we wish to clarify our terms regarding refunds.
Refund Eligibility:
- We do not offer automatic refunds for donations or services rendered. If you wish to request a refund, it must be done within 24 hours of the transaction.
- If your request is made after 24 hours but within 72 hours, we may offer a 25% refund based on the circumstances and at our discretion.
Request Process:
- To request a refund, please contact us via email or through an available contact method, providing a clear explanation of why a refund is warranted. We will review each request individually and determine eligibility for a refund.
- Refunds, if approved, will be processed using the original payment method, or an alternative if that is unavailable. Refunds are subject to the feasibility and convenience of the process on our end.
Refunds Are Not Guaranteed:
Refunds are not guaranteed and depend entirely on the specific circumstances. While we aim to be fair and reasonable, the decision to approve or deny a refund remains solely at our discretion.
Post-Refund Conditions:
In the event of a refund, users should understand that this does not entitle them to re-access any paid services or content associated with the original transaction unless explicitly agreed otherwise. If a refund is requested for a service already rendered or content already provided, we may deny the request based on the nature of the work completed.
Payment Method Limitations:
We strive to provide the best possible solutions for refunds. However, depending on your location and the payment methods available to us, we may not be able to issue refunds through certain services, such as PayPal. In such cases, we will seek an alternative, reasonable solution for the refund.
Refund Decisions:
All refund decisions are based on our understanding of the justification provided. We reserve the right to deny any refund request that does not meet our criteria. We may, at our discretion, offer a partial refund or deny a request if we do not believe the circumstances warrant such action.
Thank you for your understanding and cooperation. Our goal is to provide value and support to our users, and we strive to ensure that any financial transactions or exchanges are handled transparently and fairly.